Frequently Asked Questions
Discover everything you need to know about our timeless collections and services.
What is the typical shipping time for Tang Heritage orders?
We offer standard shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
How do I determine my correct size?
Each product page features a detailed size guide. Since our designs often blend traditional silhouettes with modern tailoring, we recommend measuring your bust, waist, and hips to compare against our specific garment dimensions.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and have all original tags attached. Please note that custom-made or personalized pieces are final sale.
Are your garments made from authentic silk?
Yes, many of our premium collections utilize 100% mulberry silk and traditional brocade fabrics. Specific material compositions are listed under the 'Fabric & Care' section of each product description.
How should I care for my Tang Heritage apparel?
To preserve the intricate embroidery and delicate fabrics, we recommend dry cleaning for most items. For everyday cotton blends, a gentle hand wash in cold water and air drying is advised.
Do you offer international shipping and duties coverage?
We ship to over 50 countries. Shipping costs are calculated at checkout, but please be aware that international customers are responsible for any local customs duties or import taxes required by their country.